Outsourced HR Services
For small or medium-sized business owners and leaders, investing in a dedicated HR resource is difficult to justify until your organisation has reached a critical mass. There are multiple costs to juggle and this is often not the highest priority. However doing it yourself may also not be viable.
That’s where Mahler Marrow Consulting comes in.
Drawing on 30 years HR experience, across multiple sectors, we step in to be your HR department. Having operated in standalone HR roles, we are pragmatic and business focused with the ability to work at pace and pivot quickly.
We will always start by getting to know you and your business, asking questions, listening and observing, to understand your pain points and priorities.
Typical Priority Areas
HR Compliance and Best Practice
Do you have the appropriate policies and processes in place? Do you feel legally exposed?
Legislative Changes
Are you worried about all the changes to employment legislation without the bandwidth or capacity to do anything about them?
Line Manager Capability
Are line managers equipped to effectively deliver through their people?
Performance Management
Is performance management or lack of, causing your business to be less effective than it could be?
Employee Behaviours
Do behaviours meet your expectations? Are you dealing with challenging behaviours?
Absence Management
Do you have appropriate processes in place to manage absence? How are your absence levels? Do managers manager absence?
HR Records
Are you finding that record keeping is becoming hard to handle or you lack accurate HR information?
Recruitment
Are you trying to manage recruitment on top of everything else?
Ad-hoc HR Activity
Do you need someone who can take the pain away from you and your senior team and just knows what to do?
How it Works
There are no lengthy tie-ins for outsourced HR clients. We believe that our work speaks for itself. A client relationship should be based on mutual trust and respect, not forced and begrudging. There are primarily two ways clients can engage with us for outsourced HR services:
Retained Package
Maximum number of hours or days per month agreed which can be used throughout the month. A standard monthly fee is paid.
Block of Hours
For a very flexible approach, a block of hours can be purchased and paid for to be used within 6 or 12 months, depending on the amount of hours. If you run out, just buy some more!
Outsourced HR Case Study
Engaged by a boutique hedge fund business to provide light touch HR support and free up the founder and senior team.
Benefits to the business include:
- Conducted initial gap analysis to identify key priorities
- Ensured the approach to HR was compliant with robust processes and appropriate policies in place
- Implemented an HR system to reduce reliance on spreadsheets and create reliable data to support regulatory requirements (eg. training compliance)
- Supported ongoing recruitment and onboarding requirements
- Implemented new benefits platform
- Ensured contracts and policies were legally compliant and up to date
- Acted as an expert advisor to senior managers on all HR matters
If you would like a chat about how Mahler Marrow could support your business, leaving you free to focus on business goals without the risk of costly and time-consuming legal challenges (among other things), why not get in touch for an introductory call, with no obligation and complete confidentiality assured.
Feedback from our Clients
It is a privilege to have worked with so many leaders in businesses and charities, as well as their talented people. It’s also wonderful to hear their feedback.
Working with an HR partner was a step in to the unknown for us. The relationship with Sarah has been extremely positive and is helping us improve the quality of our HR management.
Heather Dixon, Finance Director
Brathay Trust
Sarah worked for me as Head of People covering a 6-month maternity period from April 2022. Sarah did an excellent job. Dropping into a complex situation with many urgent demands and challenges, she was able to adapt quickly, build very strong relationships and help us to get the most critical things done quickly and effectively. I would not hesitate to work with Sarah again and would wholeheartedly recommend her to anybody who asks!
Phil Hullah, Chief Executive Officer
Riviera Travel
Having worked with Sarah during her stint at Riviera I can thoroughly recommend Sarah to any business that requires her skills. Sarah is a great asset to have, and is always willing to make time and give great advice. Don't hesitate to get Sarah on-board if you're in need of HR help!
Stuart Milan, Channels Director
Riviera Travel
I contracted Sarah as an HR consultant after receiving a recommendation from a past colleague. Sarah has worked with us on two short term contracts since then, providing HR support (recruitment) and personal development (job application and interview coaching) as part of our internship programme at Cumbria Wildlife Trust. Sarah is professional and efficient, undertaking the work on time, within budget and to a high standard. I really enjoyed working with her and plan to do so again this year.